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Process Analyst Cards/Payments

Job Offer - Ref : PROCESSCARDS


Our mission is to offer Enterprise Agility to large organizations such as BNPP-Fortis, ING, Belfius, Axa, Bank Degroof Petercam, Euroclear, Engie, Elia, Fluxys, VOO, NMBS, GSK… in combining Technology Vision, Motivating Culture and Continuous Business Improvement.


Cream is developing rapidly his network of consultants especially thanks to his growing portfolio of clients. For that reason, we are looking to recruit new consultants to strengthen our teams.


Our objective is to assemble the best talents so as to build multi-disciplinary teams supported by the expertise of our Practices.


What is the job all about? 


As a Process Analyst, your role will be to:


  1. Understand the project from a functional point of view

  2. Write business requirements

  3. Perform impact analysis of new processes and determine the gaps between as-is and to-be situations from an operational point of view

  4. Design the to-be process

  5. Document the to-be process

  6. Validate the user experience of the process

  7. Validate the end-to-end processes and use cases


What is Cream looking for? 


  1. You have 2 years of experience in business analysis and process design and modeling

  2. You have functional knowledge of Banking sector

  3. Knowledge of Cards or Payments would be an asset

  4. You have the ability to compromise on solutions with multiple parties

  5. Experience with Aris or Sparx Enterprise architect tool is a plus

  6. You are fluent in Dutch or French with a working passive knowledge of the other national language. You have good writing skills in English


What does Cream offer you?


The appropriate environment where you can develop your Talent and widen your scope of activity.

Cream highly values personal development for all its consultants. Together with the consultant, Cream will define a plan to maximize the potential of the consultant through various trainings, certifications, workshops and transfer-knowledge sessions with other consultants.


The opportunity to increase your expertise and gain hands-on experience through our wide business network. An opportunity to progress in an international environment where a forceful and stimulating Culture prevails.


As an Employee, Cream provides you with an attractive salary in addition to various extra-legal advantages (Company car + petrol allowance, Mobile phone costs, Expenses, Insurance & Medical coverage, meal vouchers, extra-legal holidays…).


“ We are convinced that the very Culture of a team provides an infinitely more powerful tool for attaining the highest degree of success than the total sum of each individual contribution.”